La Jolla Spa MD
A Prescription For Rejuvenation
by Wendy Craft
La Jolla Spa MD™ is a place where rejuvenation and medicine
merge. Located near the Pacific Ocean in La Jolla, Calif., the medical spa
enhances the relaxing environment that clients feel when they visit. La Jolla
Spa MD was founded in 2003 by Dr. Mitchel P. Goldman, medical director and
board-certified dermatologist, along with his wife, Dianne York-Goldman. The
couple strives to treat people in a comforting environment with medical
procedures and relaxation techniques that complement one’s inner beauty.
Goldman describes
the interior of La Jolla Spa MD as
light, airy and with a feng shui feel, and the environmentally correct design
incorporates a lot of water. For instance, bamboo flooring was chosen because it
doesn’t deplete the rain forest, he says.
The simple but elegant Zen-like decor of the 15,000-squarefoot
bi-level spa houses several guest amenities. The lower level incorporates eight
treatment rooms, a retail center, a 40-person auditorium, research center, and
café and juice bar.
Eight medical-examination rooms occupy the upper level, two of
which are accredited operating rooms, Goldman says. Some of the procedures
performed upstairs include laser treatments, vein therapy, breast augmentations
and face lifts.
La Jolla Spa MD is set apart from other spas by its ability to
offer a vast menu of services and treatments at one location, he says.
“I don’t know of any other spas that have certified
operating rooms,” Goldman says. “Patients can come and receive anything from
a facial to a face lift, anything from a massage to liposuction—all under one
roof.”
Staff & Guests
The spa is available to clients seven days a week, from 8 a.m.
to 8 p.m., and the operating rooms open at 7 a.m. Guests are comforted and
served by more than 70 spa employees.
“We have four board-certified plastic surgeons and facial
plastic surgeons and four board-certified dermatologists and cosmetic surgeons,
and then we have three nurse practitioners and physician’s assistants,”
Goldman says. “The rest are licensed estheticians and massage therapists.”
Staff members hold appropriate licensing and receive
continuing education. If new treatments are introduced, Goldman will give a
lecture in the auditorium for the staff.
“Almost once a month we have special training for our staff,
so we’re really training-intensive,” he says. Goldman’s wife, Dianne, manages the facility. He credits her
with the comforting feeling guests encounter.
“As soon as you walk in, you are enveloped in a warm
atmosphere,” he says. “She’s instilled in our staff a very loving, caring
quality.” Guests of La Jolla Spa MD hail from all over the world,
including Europe and Asia. People travel to the spa from Los Angeles and Palm
Springs, Calif.; Las Vegas; and Phoenix and Scottsdale, Ariz.
Many young adults and teenagers stop in for acne treatments. However, three-fourths of spa guests fall into the 35- to
55-yearold age group.
“The key thing I do with almost all my patients is I ask
them to bring me a photograph of what they looked like 20 years ago, and that is
what I want to turn them into,” he says. “I don’t want to change their
appearance. I want them to look younger.”
Spa guests in their 60s and 70s who feel like they are in
their 40s and 50s are serviced with face lifts, liposuction and vein procedures,
Goldman says.
“We specialize in the treatment of unsightly veins, whether
they are the size of your finger or the size of a hair,” he says. “Also,
last year we did about 500 liposuction procedures.”
Signature & Popular Treatments
Spa treatments include the Spa MD Skin Therapy line, which
Goldman developed. The line consist of cleansers, moisturizers, toners,
sunscreens and a CRS growth-factor cream, which stimulates collagen production
and wrinkle reduction. Other product lines used at the spa include Epicuren™
and La Roche-Posay.
The Spa MD Signature Facial ($100-$125) is a guest favorite. The customized European facial, combining antioxidants and
green tea, is geared to reduce stress and boost circulation.
The Pore Reducing & Acne Therapy Facial (45 minutes, $85)
was a popular treatment in 2004. “Last year we did almost 900 of them, versus
the signature facial, which we did about 1,200,” Goldman says.
Another favored treatment is the Cosmecanique Facial (45
minutes, $100). Described as a non-surgical face lift, it is designed to help
reduce fine lines and wrinkles, and stimulate collagen and lymphatic and blood
flow.
In-demand body treatments include the Seaweed Detoxification
Wrap (80 minutes, $165), which energizes and detoxifies. The Lime and Ginger
Salt Glow ($65-$85) invigorates and exfoliates.
The customized Aromatherapy Massage ($95-$135), which
incorporates Elemis products, circulates, stimulates and reduces stress. The
Aromastone Massage ($100-$160) utilizes hot stones for relaxation and soreness
relief. Spa guests who seek a warmer glow can receive SunFX spray-on tanning
(15-20 minutes, $65).
A popular cellulite service is the Tri-Active™
LaserDermologySM treatment (45 minutes, $100). Goldman describes the treatment,
which incorporates a device by Cynosure, Inc., as a deep-tissue suction massage
with a diode laser.
“The cellulite treatments only minimize the appearance and
only work while you’re doing it,” he says. “Within three months of
stopping it the cellulite comes back.”
Another featured cellulite treatment is Ionithermie (90
minutes, $150). The inch-loss therapy is designed to boost circulation and flush
out toxins and impurities.
“You literally lose inches, but it only lasts for 12 to 24
hours,” Goldman says. “The Ionithermie is a great way to look
wonderful for a short period of time.”
According to Goldman, the No. 1- and No. 2-requested medical
treatments at the spa are Botox® and Restylane®. Photo rejuvenation or IPL
treatments, liposuction, fat transfer and leg-vein treatments also are popular.
Growth, Vision
The excitement at La Jolla Spa MD continues to grow as its
popularity leads to new ventures in the San Diego area and other parts of the
country.
“From 2003 to 2004, our spa went up 50 percent and our
medical practice went up 35 percent,” Goldman says.
According to his data, the spa receives 70 percent of its
business by word of mouth, 20 percent from physician referrals and 10 percent
from media attention including articles written about him or his appearance on
the FOX television series “The Swan.”
La Jolla Spa MD already has been integrated into a physician’s
office in southern San Diego as well as a facial plastic surgeon’s office in
Carmel, Ind., he says.
A March 1 grand opening was planned for the La Jolla Spa MD at
the Sea Spa in the Loews Coronado Bay Resort in San Diego.
“Loews Coronado is a beautiful hotel with a gorgeous spa,” Goldman says. “They basically brought us in to run the spa
and make it into a La Jolla Spa MD. Also, we’re in the final negotiations in
Dallas and Newport Beach [Calif.].”
At the new La Jolla Spa MD locations, Goldman strives to
provide spa guests a similar, if not identical, experience as they would receive
at the San Diego facility. He also believes the physicians at other Spa MD
locations should be skincare experts whom he would feel comfortable visiting for
treatments.
For Goldman, La Jolla Spa MD is a chance for spa visitors not
only to experience a comfortable and welcoming environment, but for him to make
his guests feel better.
“I think that I am doing a lot for people’s self-esteem,”
he says. “I’m not changing the way a person looks—I am just
making them look younger.”
At A Glance
Facility: La Jolla Spa MD™, La Jolla, Calif.
Unique Features: Four board-certified plastic surgeons and
four board-certified dermatologists on staff.
Client Demographic: 75 percent of guests are 35 to 55 years
old.
Top Requested Medical Treatment: Botox and Restylane.
Best Marketing Method: 70 percent of business is word of
mouth.
The Bottom Line: From 2003 to 2004, spa services increased 50
percent; medical practice surged 35 percent.
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